SERVICE AND SUPPORT

The best support is the one that is there when you need it. Here at Softcom, we provide premier Technical Support seven days a week, plus answers for frequently-asked questions here on our site for quick and easy reference. If you can’t find what you need here, feel free to send us an email using the Contact Page, or call (800) 982-7675 during the hours listed below.

With a collective 80-plus years of internet industry experience, our management team created Softcom with a focus on providing fast, reliable and affordable internet access to everyone who needs it – no matter where they live.

Departmental Contact Information:

Technical Support

1-800-982-7675 Opt. 1
Hours:
Mon-Fri: 9am-7pm | Sat/Sun: 12pm-6pm

Sales / New Account Signups

1-800-982-7675 Opt. 2
Hours: Mon-Fri: 8am-5pm

Customer Service / Billing

1-800-982-7675 Opt. 3
Hours: Mon-Fri: 8am-5pm

Domain Hosting

1-800-982-7675 Opt. 5
Hours: Mon-Fri: 9am-4pm

Softcom Internet Communications, Inc.

General Number
(800) 982-7675 or 1 (888) 4-SOFTCOM

545 Industrial Drive, Suite 195
Galt, CA 95632

Mailing Address: PO Box 1115, Galt, CA 95632

Helpful Links and Information

Login to your Account
Login to your Webmail

Software Downloads

Firefox
Chrome
AVG Anti-virus

Email Configuration
Speed Test
Check Network Status
Remote Support
FAQ