Tower upgrades open door for more customers and better service

Tower upgrades open door for more customers and better service

[vc_row][vc_column width="2/3"][vc_column_text]If you live in the Herald or Acampo area, we’ve got great news! Upgrades to several of our towers in the area means that in addition to improving the strength and reliability of our service, we can now provide even more...

How to help our technicians provide better service

How to help our technicians provide better service

While we do everything we can here at Softcom to ensure that your connection is fast, strong, and steady, sometimes we need your help too. Here’s a few simple tips to help us get around nature (and other assorted stuff) to provide faster, better service when you need...

Ready to stream? Now is the perfect time to cut the cord

Ready to stream? Now is the perfect time to cut the cord

[vc_row][vc_column][vc_column_text margin_bottom="10"]If you’ve been hesitating to cut the cord and start streaming, now’s the time to jump in. Deals from streaming services such as DIRECTV NOW, YouTube TV, Hulu and Amazon Prime, in addition to stable Internet service...

The one thing you need before cutting the cord

The one thing you need before cutting the cord

Watching TV is not the same as it was when you were a kid anymore. In fact, it’s barely recognizable. Add to that the changes that the internet has brought to home, business, school, work and play and you’ve got a whole new world that is changing dramatically. At the...

Overcoming a serious problem for rural internet users

Overcoming a serious problem for rural internet users

Even though we live in a time where virtual reality is becoming commonplace and people are buying tickets to Mars, it’s hard to believe that there still exists a “digital divide” between rural and urban areas when it comes to internet access. According to the Wall...

How to prepare for a digital disaster

How to prepare for a digital disaster

This last year has been one to remember when it comes to disasters across the United States. From fires and floods to hurricanes galore, the importance of being prepared was demonstrated time and again as we watched communities struggle to survive. But while most of...

Our position on Net Neutrality

Our position on Net Neutrality

[vc_row][vc_column width="1/1"][vc_column_text]The repeal of Net Neutrality is a hot topic in America, and many of our customers have reached out to find out how we feel about it. Here at Softcom we believe that everyone should have the same opportunities to access...

Cord-cutting rates continue to skyrocket

Cord-cutting rates continue to skyrocket

Cancelling expensive satellite and cable company contracts, aka cutting the cord, and moving to internet-based streaming is continuing to grow at an outstanding rate. In fact, the speed at which people are leaving traditional pay TV is on track to be the biggest upset...

You clicked – we listened! Most-read articles of 2017

You clicked – we listened! Most-read articles of 2017

This past year has been filled with milestones for us. One of the most satisfying is the remarkable bond we’ve built with our customers since we launched 25 years ago. As we move into a New Year we’d like to thank you for your insight, feedback and support along the...

Internet Online Shopping Experiences Explosive Growth This Year

Internet Online Shopping Experiences Explosive Growth This Year

If you still have some shopping to do for the holidays, and plan to get much of it done in the comfort of your own home, you’re not alone. Americans let their keyboards do the talking this year by racking up record numbers for online shopping sales that show their...

Why Elisa left Softcom – and came back

Why Elisa left Softcom – and came back

Softcom customer Elisa recently shared her story of why she left Softcom – and then returned just 3 weeks later. Life on a rural farm had its perks, but reliable internet access wasn’t one of them – at first. “We started out with dialup in the early years and it was...

Celebrating our 25th Anniversary

Celebrating our 25th Anniversary

This year has definitely been one for the books – and we’re not done yet! Our 25th anniversary is this year and we’re pretty excited about what we’ve accomplished – and planning for even more. We’ve rounded up some fun facts you may not know about us, and a few sneak...

Understanding email phishing & how to outsmart it

Understanding email phishing & how to outsmart it

Ignoring emails from financiers in Kenya promising shipments of gold is pretty easy. But when an email arrives from a business you work with, a close friend, or colleague asking you to click on a link about your job, your account, or this weekend’s party, what do you...

Internet not working? Before you call for help, check this…

Internet not working? Before you call for help, check this…

Nothing’s more frustrating than when you’re right in the middle of a dramatic show, an important video chat, or super competitive game and – bam! – your internet stops working. While we do everything we can here at Softcom to ensure that your connection is fast,...

The profound effect internet has on day-to-day life

The profound effect internet has on day-to-day life

(or) The day our tech got schooled by a 5-year-old A funny thing happened to one of our techs during a recent service call. A family had reported their rural internet service was out and we sent Kurtis to the rescue. The problem was found and solved pretty quickly –...

New tech brings better, faster, stronger internet to the Delta

New tech brings better, faster, stronger internet to the Delta

[vc_row][vc_column width="1/1"][vc_column_text]We’re excited to announce some big moves we’re making bringing improved internet services to the Delta region. Our technicians have been working hard replacing existing WiMAX equipment with upgraded next-generation 4G...

How do Softcom and spicy chili go together? Come to Wilton to see

How do Softcom and spicy chili go together? Come to Wilton to see

When we found out there was a chance to participate in one of the most popular events in Wilton, we jumped. The Wilton Firefighters Association Chili Cook-Off and Classic Car show is an annual event with fun activities that brings people together while supporting...

Fiber Optics installed at Softcom Headquarters

Fiber Optics installed at Softcom Headquarters

[vc_row][vc_column width="3/4"][vc_column_text]We’re excited to let you know that here at Softcom headquarters, we’re in the process of deploying our first commercial offering of “fiber to the suite” technology for our first handful of commercial customers here at our...

Softcom announces new upgrades to Kettleman Tower

Softcom announces new upgrades to Kettleman Tower

We’re pleased to announce a series of new upgrades on the Kettleman Tower, one of the Softcom facilities that serve our customers in the region encompassing the south part of Clements and the north part of Linden. A full-size lattice tower has been constructed near...

Softcom CTO visits Telrad headquarters in Israel

Softcom CTO visits Telrad headquarters in Israel

Softcom Chief Technology Officer Brian Meredith spent several days in Tel Aviv, Israel in May 2017 visiting the headquarters of Telrad Networks, a global provider of innovative 4G LTE telecom solutions with more than 300 4G LTE deployments in over 100 countries –...