One of the best early warning systems of a Wifi internet outage is children. “What happened to the Wifi?!” is a cry well-known to parents, educators and the like and the most vocal heads up you can get that your wireless internet access recently stopped working....
It’s all around us, but with non-stop news reports, emails, social media and old-fashioned gossip inundating us with random facts and figures every minute, it’s easy to get overwhelmed trying to sort through all the information about what coronavirus COVID-19 really...
To our friends and customers, First and foremost, we want to send you our wishes for the health and safety of you and your family, and our thanks for your continued patronage. As a company, Softcom is adjusting to these unprecedented circumstances we face as a...
We’ve grown up hearing about the dangers of secondhand smoke, but did you know there’s such a thing as secondhand screen time? Yes, it’s a thing, and it’s dangerous too. Research has shown that how much parents use their technology within sight of children might be...
If you’re a serious social media user, you’ve probably got some basic safety protocols already in place. But we feel that you can never be too safe, so for all you savvy social users we’ve rounded up some advanced tactics to guard your safety both online and off. Tip...
Making false claims about a political opponent is nothing new. As far back as 1800, for instance, historians tell us that Thomas Jefferson’s camp falsely claimed that John Adams was going to take our country to war with France. That probably wasn’t the first “fake...
From cyberbullying to cybercrime, the annual Safer Internet Day event is proclaimed to raise awareness of emerging online issues and promote safer internet experiences. If you leave your smart phone unlocked or use passwords like “abc123” you might start thinking...
You may be on the lookout for phishing and other illegal scams in your inbox, but email isn’t the only place that targets people these days. Social media, a place where many people spend a lot of time, can also pose dangers to users who aren’t on their guard. These...
Most of us have wondered, at one time or another, if smartphone tracking is being done to us. Truth is... it probably is! The New York Times released an interesting, in-depth investigation about who is tracked in the United States via personal smartphones and how much...
What a year! Looking back, we see a year filled with drama, excitement, and accomplishments that made everyone’s life a little bit easier and a whole lot happier. Here’s a round-up of our best of 2019, we hope you feel the same way too! Education & Entertainment...
Consumer groups and tech companies including Mozilla are continuing the fight to overturn the FCC’s latest ruling and bring about the return of net neutrality. The maker of the popular Firefox web browser joined other influential companies such as Etsy and Vimeo,...
We have some exciting news! We’re happy to introduce the Softcom Smart Router, now available to all Softcom customers. These cutting-edge routers have been developed with the end goal of making our customers’ experience better, faster, stronger, and with an increased...
If streaming price hikes or problems with unreliable apps are giving you a headache, you’ve always got alternatives. Special bundles offered by companies joining forces to give you better alternatives and more incentives for your dollars means you’ve still got choices...
While we do highly recommend unplugging from your phones and tech when celebrating with friends and family this holiday season, sometimes the right app might turn out to be a lifesaver. So just in case, we’ve provided a list of some of the best apps that might come in...
If you’re one of the many people excited for the new Disney Plus streaming app (aka Disney+), but disappointed with slowness or even unable to connect, you’re not alone. The new streaming service officially launched last month, but server issues and security concerns...
Looking for more ways to keep your browsing information private? Understanding how DNS (Domain Name Service) requests work, and how they expose the minutia of your internet activity, is a good place to start. Every time you visit a new website, your computer submits a...
If you think you’ve got some time before the holidays are officially here, you’d be wrong. Black Friday deals are already in our Inboxes – and it’s not even Black Friday yet! Costco has had Christmas merchandise out since September. And Amazon Prime packages are...
A federal appeals court recently ruled that while most of the FCC’s ban on net neutrality can stand, the FCC did not have legal authority to ban states from implementing their own laws. This net neutrality update comes after a nearly year-long lawsuit filed by the...
Cloud computing. You’ve heard of it, but you might be thinking “where is this cloud and how does it work?” We’ve been hearing from customers – both business and residential – who are making the switch to cloud-based systems. If you’d like to learn more about how the...
Loved Toy Story? There’s something we share in common with Buzz Lightyear… a love of going to infinity and beyond for our customers. But seriously, our commitment to exceptional service often takes us well beyond the norm. In an industry where it’s common to be on...